Fireflies.ai
Free TierAI meeting assistant that records, transcribes, and summarizes meetings
Last updated: 2026-05-15
Reviewed by Talhah Bilal — B.S. Kinesiology, M.Ed., ISSA Certified · Founder & Lead Reviewer
Independently hands-on tested · Last updated 2026-05-15 · How we test → · Editorial guidelines
Best for hands-off meeting notes across Zoom, Meet, and Teams.
Fireflies.ai simplifies meeting documentation for distributed teams without adding manual work. The automatic recording and AI summaries reduce the friction of capturing meeting insights, and the CRM integrations make it practical for sales and recruiting workflows.
Best for
Sales teams, recruiters, consultants, customer success teams, and remote organizations that hold frequent video calls and need a searchable record of discussions and action items.
Honest caveat
AI summaries are useful starting points but sometimes miss nuance. Storage limits and per-user pricing mean you need to evaluate team size and usage frequency. The tool captures audio and transcript only, not video or screen shares.
Fireflies.ai automates meeting documentation with AI transcription, summaries, and action item extraction. It integrates with video platforms, CRMs, and team tools to keep meeting insights accessible and actionable. Strong for sales, recruiting, and distributed teams. Rating: 4.3/5.
Overview
Fireflies.ai is an AI-powered meeting assistant that automatically records, transcribes, and summarizes meetings across Zoom, Google Meet, Microsoft Teams, and other platforms. The tool captures meeting audio, generates searchable transcripts, and uses AI to extract key discussion points and action items without requiring manual note-taking. The platform integrates with popular business tools including Slack, Notion, HubSpot, Salesforce, and other CRMs, allowing you to automatically push meeting summaries and insights into your existing workflows. Fireflies supports team collaboration features like commenting on transcripts, highlighting important moments, and sharing specific clips with stakeholders. Fireflies uses speaker identification to label who said what, making it easy to track individual contributions and follow conversation flow. The search functionality indexes full transcripts, allowing you to find specific moments or topics across all recorded meetings. Custom AI models can be trained on your meeting style and terminology for more accurate summaries and action item extraction.
How to Use Fireflies.ai
- 1
Connect your calendar and start recording
Sign up with Google, Outlook, or Zoom. Grant Fireflies permission to access your calendar. It automatically joins meetings and starts recording. No manual setup per meeting needed.
- 2
Review transcripts and summaries within minutes
After a meeting ends, Fireflies delivers a transcript and AI summary within a few minutes. Open the meeting in Fireflies, skim the summary, review the full transcript for context, and highlight important moments.
- 3
Connect to your CRM or Slack
Go to Integrations and select your CRM (HubSpot, Salesforce, etc.) or Slack. Configure which meeting data gets pushed (summary, action items, recording link). Fireflies will automatically log meetings to the relevant contact or deal record.
- 4
Search and share across your team
Use the search bar to find past discussions by topic or speaker. Share specific clips or full transcripts with teammates via link. Team members can comment and highlight important moments for collaborative note review.
Key Features
Pros
- Minimal setup — works automatically once connected to your calendar or video platform
- Wide platform support — integrates with major video conferencing, CRM, and productivity tools
- Accurate speaker identification — clearly labels who said what throughout meetings
- Generous free tier — 10 hours per month is sufficient for light users and testing
- Fast transcription — delivers transcripts within minutes of meeting end
- Good mobile app — access transcripts and summaries on iOS and Android
- Team-friendly pricing — per-user costs are reasonable for small to mid-sized teams
Cons
- AI summaries can miss nuance — important context sometimes oversimplified in shorter summaries
- Storage limits on free tier — 30-day expiration for Pro tier may not suit long-term compliance needs
- CRM field mapping — integration setup requires configuration for custom fields
- Speaker identification fails with poor audio — background noise or overlapping speakers causes labeling errors
- No video recording — captures audio and transcript only, not screen shares or visual content
- Cost scales with team size — Business tier at $19/user/month becomes expensive for large organizations
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Fireflies.ai Pricing
Free
Free
- Up to 10 meeting hours per month
- Automatic transcription
- Basic AI summaries
- Search transcripts
- Slack integration
Pro
$10/mo
- Unlimited meeting hours
- Advanced AI summaries
- Action item extraction
- Custom speaker labels
- CRM integrations (HubSpot, Salesforce)
- Team collaboration features
- API access
- 30-day transcript storage
Business
$19/mo
- All Pro features
- Unlimited storage
- Advanced security controls
- Custom AI training
- Priority support
- SSO and advanced permissions
- Audit logs
- Dedicated account manager
Best For
Feature Breakdown
Fireflies.ai delivers a streamlined meeting documentation workflow centered on three core capabilities: automatic recording, AI transcription, and smart summaries. The setup is minimal — connect your calendar or video platform, and Fireflies joins meetings automatically without requiring a record button. Transcription quality is consistently high across Zoom, Google Meet, and Microsoft Teams, with speaker identification adding clarity to multi-person conversations.
The AI summary engine extracts key discussion points and action items, formatting them for quick scanning. While useful, summaries sometimes oversimplify nuanced discussions or miss context-dependent details. The search functionality is robust, allowing you to query the full transcript index across all meetings by keyword, speaker, or date.
Integrations are where Fireflies shines. It connects to HubSpot, Salesforce, Pipedrive, Slack, Notion, and 50+ other tools, automating the flow of meeting insights into CRM records and team channels. Custom field mapping and workflow automation make it practical for sales and customer success teams.
Pricing Analysis
The Free tier at 10 meeting hours per month suits light users and evaluation, though storage expires after 30 days. Pro at $10/user/month (annual pricing; ~$18 monthly) is the sweet spot for individuals and small teams, offering unlimited hours, CRM integrations, and API access. Business at $19/user/month adds SSO, advanced security, custom AI training, and unlimited storage.
Cost scales linearly with team size. A 10-person team on Pro runs $100/month, making it reasonable for startups. Larger enterprises should negotiate custom pricing. The free tier is fair but limited for real ongoing use; Pro is where the tool becomes genuinely productive.
Who Should Use It
Fireflies.ai is built for roles where meeting documentation directly impacts revenue or compliance: sales teams tracking client conversations, recruiters capturing interview feedback, consultants billing by the hour, and customer success teams documenting account details. Remote teams benefit from the distributed, async-friendly approach to meeting notes. Compliance-heavy industries find value in the permanent record and export capabilities.
Individual professionals using Zoom or Google Meet for client work can start free and upgrade to Pro when the time savings justify the cost. Teams already embedded in HubSpot or Salesforce get immediate value from pre-built integrations.
Verdict
Fireflies.ai removes friction from meeting documentation without requiring behavioral change. If your team is already taking video calls, Fireflies captures and organizes them automatically. The AI summaries are useful but not perfect — they work best as a starting point rather than a final deliverable. CRM integrations and searchable archives make it genuinely practical for sales and recruiting workflows.
For light users, the free tier is a good trial. For teams holding 5+ meetings per week, Pro is a solid investment. The main limitation is that it captures audio and text only, not screen shares or visual content, which matters if meeting value depends on demos or shared screens.
Frequently Asked Questions
Does Fireflies.ai record meetings automatically?
How accurate is the transcription?
Can Fireflies identify speakers?
How does Fireflies.ai compare to Otter.ai?
Can I integrate Fireflies with my CRM?
What happens to meeting recordings after I stop paying?
Does Fireflies work with Zoom, Google Meet, and Microsoft Teams?
Can I search across all my meeting transcripts?
Quick Info
- Company
- Fireflies.ai
- Founded
- 2016
- Free Tier
- Yes
- Starting Price
- $10/mo
- Rating
- 4.3/5
Free Trial Available
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Alternatives
- Otter.ai →
Otter.ai is a flexible transcription tool that works for any audio recording, offers a more generous free tier, and has strong mobile apps. Choose Otter if you need transcription beyond just meetings or prefer recording flexibility.
- ChatGPT →
ChatGPT can summarize meeting transcripts and extract action items if you paste or upload them, offering a free way to process meeting notes. Use ChatGPT if you already handle recording separately and only need summary help.
- Notion AI →
Notion AI can generate summaries and insights from meeting notes stored in Notion, offering an integrated workspace alternative. Choose Notion if your team already lives in Notion and prefers keeping all meeting data within the same platform.