Otter.ai vs Fireflies: Best AI Meeting Notes in 2026
Last updated: March 2026
Otter.ai
4.4
2 wins
VS
1 tie
Fireflies.ai
4.3
3 wins
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TL;DR
Fireflies.ai wins 3-2 (1 tie). Otter.ai is more accurate for transcription and simpler to use. Fireflies.ai offers deeper CRM integrations and AI-powered meeting search. Choose Otter for accuracy; Fireflies for sales team workflows.
Try Fireflies.ai →Feature-by-Feature Comparison
| Feature | Otter.ai | Fireflies.ai | Winner |
|---|---|---|---|
| Transcription Accuracy | 4.7 | 4.4 | Otter.ai |
| AI Search | 4.2 | 4.7 | Fireflies.ai |
| CRM Integration | 4.0 | 4.7 | Fireflies.ai |
| Platform Support | 4.3 | 4.6 | Fireflies.ai |
| Ease of Use | 4.6 | 4.2 | Otter.ai |
| Pricing | 4.4 | 4.3 | Tie |
Detailed Analysis
Transcription Accuracy
Winner: Otter.ai~95% vs ~93% accuracy
AI Search
Winner: Fireflies.aiAskFred lets you query across all meetings
CRM Integration
Winner: Fireflies.aiDeeper Salesforce, HubSpot, Zoho integration
Platform Support
Winner: Fireflies.aiFireflies supports more calling platforms
Ease of Use
Winner: Otter.aiSimpler, more intuitive interface
Pricing
TieSimilar pricing across all tiers
Pricing Comparison
Frequently Asked Questions
Is Otter.ai better than Fireflies.ai?
Otter.ai is more accurate for transcription and simpler to use. Fireflies.ai offers deeper CRM integrations and AI-powered meeting search. Choose Otter for accuracy; Fireflies for sales team workflows.
Which is cheaper, Otter.ai or Fireflies.ai?
Otter.ai starts at Free, while Fireflies.ai starts at $10/mo. Both offer free tiers.
Can I use Otter.ai and Fireflies.ai together?
Yes, many professionals use both. Otter.ai is preferred for Remote teams conducting frequent video meetings, while Fireflies.ai shines at Sales teams tracking client calls and follow-ups.
Which has better ratings, Otter.ai or Fireflies.ai?
Based on our expert testing, Otter.ai scores 4.4/5 and Fireflies.ai scores 4.3/5. Otter.ai is rated higher.